سياسة الخصوصية

Privacy Policy

ROSITA HABITAT — Orange County, California

Last updated: October 28, 2026

ROSITA HABITAT, operated as Rosita Habitat.OC ("ROSITA HABITAT," "we," "us," or "our"), operates this website and online store, including its products, services, features, content, and customer communications.

Our store is powered by Shopify. This Privacy Policy explains how personal information may be collected, used, processed, disclosed, retained, and protected when you visit our website, purchase products, request installation or other services, submit an inquiry, or apply to work with us.

If our Terms of Service conflict with this policy regarding the handling of personal information, this Privacy Policy will control to the extent applicable.

1. Personal Information We Collect

Depending on how you interact with ROSITA HABITAT, we may collect or process the following categories of information:

Contact information

Full name
Email address
Phone number
Billing and delivery addresses
City and ZIP code

Order and transaction information

Products purchased or requested
Order history and order status
Delivery preferences
Payment confirmations and relevant transaction details
Return, refund, and cancellation requests

Payment information may be processed by Shopify and our payment service providers. We do not need customers to send full payment card details through our contact forms or email.

Service and installation information

Requested services and equipment
Property location and access instructions
Device models and compatibility information
Preferred appointment dates and availability
Project measurements, descriptions, and requirements
Photographs or videos voluntarily provided to help assess a project
Relevant records of authorized installation or maintenance services

Some project photographs may incidentally reveal personal information or details of a home. We use such information for legitimate project-related purposes and handle it according to this policy.

Website and device information

IP address
Browser and device characteristics
Approximate location inferred from technical information
Cookies and similar identifiers
Website browsing and shopping activity
Interactions with advertisements and site features

Account information

If you create a customer account, Shopify and related service providers may process account credentials, authentication information, account preferences, and account activity.

Communications

We may retain information contained in customer support requests, emails, contact forms, reviews, complaints, and other communications.

2. Work With Us & Partnership Applications

ROSITA HABITAT may collect information submitted by individuals and businesses interested in employment, project opportunities, installation work, professional collaboration, or supplier relationships.

This information may include:

Name and contact information
City or service area
Skills and experience
Trade or service specialization
Business or portfolio information
Relevant professional qualifications
Availability and application details

We use this information to review inquiries, communicate about potential opportunities, assess suitability, and manage legitimate business relationships.

Submitting an application does not guarantee employment, a project assignment, or a business relationship.

Please do not send Social Security numbers, bank account details, government identification documents, passwords, or other sensitive personal information through our initial application forms.

If additional documentation becomes necessary, we will explain the purpose and provide an appropriate submission process.

3. How We Collect Information

We may collect information:

Directly from you when placing orders, completing forms, contacting us, or requesting services.
Automatically through our website, Shopify, cookies, and similar technologies.
From payment processors, shipping providers, service providers, and other partners involved in your transaction.
From other sources where permitted by applicable law.

4. How We Use Personal Information

We may use personal information to:

Process orders and deliver products

Confirm purchases, arrange sourcing, collect payment, coordinate shipping, and manage delivery.

Provide services

Assess project requirements, verify service coverage, coordinate appointments, confirm product compatibility, and arrange authorized installation or maintenance work.

Communicate with customers

Respond to questions, provide quotes, send transactional messages, discuss appointments, and resolve service concerns.

Manage returns and complaints

Investigate damaged products, delivery issues, warranty questions, refunds, and disputes.

Evaluate professional applications

Review installer, supplier, and partnership inquiries and communicate regarding potential opportunities.

Improve our services

Analyze website performance, understand customer needs, and improve the shopping and service experience.

Marketing and advertising

Where enabled and permitted by law, use information to provide marketing communications, product recommendations, or relevant advertising. Customers may have consent or opt-out choices depending on the service and applicable law.

Security and legal compliance

Help detect fraud, prevent unauthorized transactions, protect users, maintain business records, and comply with legal obligations.

5. Sharing Personal Information

We may disclose information to third parties where appropriate to operate our business or fulfill a customer request.

These may include:

Shopify and payment processors

To operate the store, provide account functionality, process orders and payments, and support security.

Suppliers and shipping providers

To arrange fulfillment, delivery, replacements, and related order services.

Installers and service professionals

Where necessary for an authorized project, we may provide relevant information such as a customer's name, appointment contact information, service location, equipment details, and agreed project scope.

Service professionals should receive only the information reasonably necessary for their assignments and are expected to handle it appropriately.

Technology and business service providers

Such as website hosting, email, analytics, customer support, and other services used to operate the business.

Advertising and marketing partners

Where advertising features are enabled, certain data may be used or disclosed for advertising and personalization as explained in this policy and by the applicable service providers.

Legal and security purposes

We may disclose information when required by applicable law, valid legal process, or where reasonably necessary to protect legitimate rights and prevent unlawful activity.

We do not authorize contractors or service partners to use customer information for unrelated personal marketing or unauthorized purposes.

6. Shopify and Related Services

Our online store is hosted by Shopify.

Shopify collects and processes personal information to provide its commerce platform, payment-related services, account features, fraud prevention, and other functionality.

Information may be transmitted to Shopify and its service providers in the United States or other countries.

Certain Shopify enhanced services may use information from interactions with our store, other merchants, and Shopify to support security, personalization, recommendations, or advertising functionality.

Where applicable, Shopify may independently determine how it processes information for those enhanced services and may be responsible for responding to certain privacy requests regarding that processing.

For additional information, please review:

Shopify Consumer Privacy Policy
Shopify Privacy Portal

7. Cookies, Analytics & Advertising

Our website may use cookies, pixels, and similar technologies to:

Maintain shopping cart functionality
Remember preferences
Support authentication and security
Understand website performance
Improve the customer experience
Support advertising and measurement where enabled

Some cookies are necessary for essential website operations. Other technologies may require consent or provide opt-out choices depending on applicable law and the visitor's location.

Where required, we provide appropriate privacy choices through Shopify's supported privacy tools or other relevant mechanisms.

Third-party tools may have their own privacy practices and controls.

8. Your Privacy Choices

Depending on where you live and which laws apply, you may have rights to:

Request access to personal information.
Request correction of inaccurate information.
Request deletion of certain personal information.
Obtain a portable copy of information where applicable.
Opt out of certain personal information sales, sharing, or targeted advertising.
Withdraw consent where processing depends on consent.
Exercise other rights provided by applicable law.

These rights may be subject to legally permitted exceptions, including information needed for order records, fraud prevention, contractual obligations, or compliance with law.

Data Sharing Opt-Out

You may use our Your Privacy Choices page to exercise available choices relating to certain data sharing or targeted advertising.

Where applicable law requires recognition of a Global Privacy Control signal, we will handle that signal through the applicable website privacy mechanisms.

You may also visit the Shopify Privacy Portal regarding data processed by Shopify.

We will not unlawfully discriminate against individuals for exercising protected privacy rights.

9. Marketing Communications

Where permitted, we may send promotional communications relating to ROSITA HABITAT products, services, or special offers.

You can unsubscribe from marketing emails using the unsubscribe option included in those messages or by contacting us.

Even after opting out of promotional communications, you may still receive nonmarketing messages relating to an order, payment, appointment, account, or customer service request.

10. Security of Personal Information

We take reasonable steps appropriate to the nature of the information to protect it from unauthorized access, misuse, loss, or disclosure.

We use Shopify and other service providers to support secure shopping and business operations.

No website, electronic communication, or security system can guarantee complete protection.

Customers should avoid sharing account passwords, full payment card numbers, or highly sensitive information through ordinary email or general inquiry forms.

If you suspect unauthorized activity involving your information, please contact us promptly.

11. Data Retention

We retain personal information only as reasonably necessary for legitimate business purposes or as otherwise permitted or required by law.

Retention may depend on:

Order fulfillment and transaction records
Customer service and warranty matters
Project documentation
Professional inquiries and business relationships
Accounting and tax obligations
Fraud prevention
Dispute resolution
Applicable legal requirements

When personal information is no longer reasonably necessary, we will delete, de-identify, or otherwise handle it appropriately, subject to legal and technical requirements.

12. Customer Photos & Project Information

Customers may voluntarily submit photographs, measurements, room descriptions, or other information when requesting smart home, aquarium, or decor services.

We use this information to evaluate requests, prepare quotations, assess compatibility, and coordinate approved work.

We will not use identifiable photographs of a customer's private home as public promotional material without appropriate permission.

Illustrative images, supplier images, and design concepts displayed on our website are not necessarily photographs of completed ROSITA HABITAT customer installations.

13. Third-Party Products & Websites

Our store may feature products or links associated with third-party brands, retailers, manufacturers, and service providers.

Those organizations may operate separate websites, applications, cloud platforms, or customer accounts with their own privacy practices.

Customers should review those third-party privacy notices when using their services.

ROSITA HABITAT does not control the independent data practices of unrelated third parties.

14. Children's Privacy

Our website and services are intended for adult customers and are not directed at children.

We do not knowingly solicit personal information directly from children.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so the matter can be reviewed and addressed as required by law.

15. International Data Processing

Shopify and other service providers may process or store personal information outside the country where a visitor resides.

Where applicable privacy laws require specific protections for international transfers, appropriate safeguards will apply.

16. Privacy Requests & Identity Verification

To make a privacy-related request, email:

support@rositahabitat.com

Please describe the request and provide sufficient information for us to identify the relevant records.

Where appropriate and legally permitted, we may take reasonable steps to verify the requester's identity or the authority of an authorized representative.

We will not request unnecessary sensitive information to verify an ordinary privacy inquiry.

We will respond within the timeframes required by applicable law.