Terms of service

Terms of Service

ROSITA HABITAT — Orange County, California

Last updated: October 28, 2026

Welcome to ROSITA HABITAT, operated as Rosita Habitat.OC ("ROSITA HABITAT," "we," "us," or "our").

By accessing our website, purchasing products, submitting requests, or using our services, you agree to these Terms of Service, subject to applicable law.

Please read these Terms together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any written agreement applicable to your project.

1. Our Products and Services

ROSITA HABITAT offers selected products and services relating to:

Smart home devices, automation, lighting, security, Wi-Fi, and entertainment equipment.
Luxury aquariums, aquarium equipment, custom designs, and related maintenance services.
Home decor, decorative lighting, and personalized interior products.
Product sourcing, delivery coordination, consultation, setup, and installation services.

Our local services are primarily available in Orange County, California.

Not every product or service is available at every address. Service availability and project requirements must be confirmed before acceptance.

2. Product Orders and Availability

Some products sold by ROSITA HABITAT are sourced from independent suppliers, retailers, manufacturers, or distributors after a customer places an order.

We do not necessarily maintain physical inventory of every product displayed on our website.

Product availability, specifications, packaging, and supplier availability may change.

If an item becomes unavailable or cannot be fulfilled, we may offer an alternative for your approval or cancel the affected order and issue the refund required by applicable law.

We will not substitute a materially different product without your consent.

3. Pricing and Payment

All prices are displayed in U.S. dollars unless otherwise stated.

Applicable sales taxes, shipping charges, installation fees, and other costs will be disclosed at checkout or in an approved written quotation.

ROSITA HABITAT reserves the right to correct genuine pricing or listing errors. We will notify customers of a material correction and obtain approval before charging any increased amount.

Customers will not be charged additional service fees without prior authorization.

If an order is canceled by ROSITA HABITAT after payment has been collected, the applicable refund will be issued in accordance with law.

Payments are processed through Shopify and available payment service providers.

4. Free Installation, Delivery and Promotional Offers

Certain eligible products or services may include free initial installation, delivery, consultation, or setup.

Promotional offers apply only to the specific products, quantities, locations, and services expressly included in the offer.

Additional devices, extra installation work, specialized materials, difficult access, new wiring, structural modifications, permits, or services outside the agreed scope may require additional charges.

Any additional charges must be explained and approved before the additional work begins.

A promotional service offered and agreed as free will not be charged retroactively merely because the customer makes a valid return request.

Promotions may be modified or discontinued for future orders, but changes will not retroactively remove benefits already accepted as part of a customer's order.

5. Installation and On-Site Services

Customers requesting installation or on-site services must provide accurate information about the property, equipment, location, and project requirements.

Before work begins, the parties should confirm the agreed scope, equipment, pricing, and any necessary scheduling arrangements.

Customers must have appropriate permission to request work at the property.

Some work may require specialized qualifications, California contractor licensing, permits, or legally required written contracts.

ROSITA HABITAT will provide or arrange regulated work only when the applicable legal requirements can be satisfied.

If unsafe conditions or unexpected site limitations are identified, we may pause or decline the affected work and discuss appropriate next steps.

6. Customer Responsibilities

Customers are responsible for:

Providing correct contact, delivery, and service information.
Confirming that ordered products meet their requirements.
Disclosing relevant site restrictions and known hazards.
Providing reasonable and safe access for agreed services.
Obtaining building or property-owner permissions where required.
Following manufacturer operating and safety instructions.
Maintaining equipment appropriately after delivery or installation.

Customers must not request unauthorized or unsafe activities.

Nothing in this section relieves ROSITA HABITAT of legal responsibility for its own conduct, products, or services.

7. Smart Home Device Compatibility

Smart home products may depend on Wi-Fi coverage, compatible hubs, electrical infrastructure, third-party applications, software, subscriptions, or manufacturer services.

Customers should review compatibility requirements before purchasing.

We cannot guarantee uninterrupted operation of independent internet providers, third-party cloud platforms, manufacturer services, or future software updates outside our control.

However, product representations, warranties, and any legal responsibility for inaccurate information or improperly performed services remain applicable.

8. Luxury Aquariums and Custom Projects

Aquarium projects may involve glass structures, stands, plumbing components, pumps, electrical equipment, lighting, water, and living organisms.

Project specifications, dimensions, materials, equipment, delivery arrangements, and installation requirements should be confirmed in an approved written quotation.

Custom products manufactured specifically to customer-approved specifications may have special cancellation terms once manufacturing begins.

Any authorized cancellation charges or deductions must comply with the applicable written agreement and law.

Customers are responsible for appropriate ongoing aquarium care, maintenance, water quality, feeding, and equipment operation after the applicable handover.

The survival and health of fish, corals, plants, and other living organisms depend on multiple environmental and care factors.

We do not guarantee indefinite livestock survival or permanent biological stability. This does not exclude responsibility for negligent services, defective products, inaccurate representations, or other matters for which ROSITA HABITAT is legally responsible.

9. Shipping and Delivery

Product shipping times and estimated delivery dates may depend on supplier availability, processing, and carrier operations.

If an order cannot be shipped within the promised timeframe, or the period required by applicable law where no timeframe was specified, we will provide the legally required notice and opportunity to agree to a delay or cancel for a prompt refund.

Large aquariums, heavy equipment, and customized products may require special delivery arrangements.

Customers should review the Shipping Policy and any project-specific delivery conditions before purchasing.

10. Returns, Refunds and Cancellations

Eligible standard products are subject to our published Return and Refund Policy, including any stated discretionary return window.

Custom-made products, installation services, and live aquatic products may have additional disclosed conditions.

Defective, damaged, incorrectly described, or improperly supplied products remain subject to applicable warranty and consumer protection rights.

Any cancellation charges for services must be lawful and properly disclosed and agreed upon.

Statutory cancellation rights, including applicable California home-improvement cancellation protections, take priority over inconsistent website terms.

11. Third-Party Brands and Manufacturers

ROSITA HABITAT may offer products manufactured by independent brands.

All manufacturer names, product names, trademarks, and logos belong to their respective owners.

Unless explicitly stated, the availability of a brand on our website does not mean that ROSITA HABITAT is officially endorsed, sponsored, or authorized by that manufacturer.

Manufacturer warranties, support programs, and software services may be governed by their own terms.

Applicable consumer rights against ROSITA HABITAT remain unaffected.

12. Product Images and Representations

Product images, specifications, and descriptions are provided to help customers understand the products and services offered.

Some photographs, visualizations, renderings, and design concepts are illustrative.

Illustrative images are not necessarily photographs of completed ROSITA HABITAT customer projects.

Material product characteristics and agreed custom specifications will be confirmed through applicable listings or written project agreements.

We will not knowingly substitute a materially different product without customer approval.

13. Service Changes and Additional Work

Requests for additional services or modifications to an approved project may change the cost, materials, or schedule.

Material changes must be discussed and approved before the additional work proceeds.

Where law requires a signed written change order or other documentation, those requirements will apply.

We do not promise that work outside the agreed scope is included at no additional cost.

14. Fraud Prevention and Order Security

ROSITA HABITAT may review orders for suspected fraud, unauthorized transactions, inaccurate information, or other legitimate security concerns.

We may request reasonable verification or cancel an order where permitted by law.

If an order is canceled after payment, we will provide the refund required by applicable law.

Customers are responsible for maintaining the security of their own accounts and credentials.

We will never require customers to disclose account passwords through ordinary contact forms.

15. Customer Support and Disputes

Customers are encouraged to contact us promptly regarding order concerns, installation issues, delivery problems, or payment questions.

Our primary communication channel is:

support@rositahabitat.com

We may retain appropriate communications, quotations, delivery confirmations, and approved project changes for customer support, fraud prevention, and lawful business purposes.

Nothing in these Terms prevents customers from exercising lawful chargeback rights, contacting regulators, or seeking remedies available under applicable law.

16. Website Content and Intellectual Property

Original ROSITA HABITAT website content, branding, layouts, and other materials created by or licensed to us are protected by applicable intellectual property laws.

Third-party product images, trademarks, manufacturer documentation, and other third-party materials remain the property of their respective rights holders.

Unauthorized copying, redistribution, impersonation, fraudulent use, or interference with our website is prohibited.

17. Limitation of Liability

To the extent permitted by applicable law, ROSITA HABITAT is not responsible for indirect or consequential losses arising solely from independent third-party system interruptions, internet outages, utility failures, or manufacturer service changes outside our reasonable control.

Nothing in these Terms excludes or limits liability where prohibited by law, including liability for fraud, willful misconduct, legally actionable negligence, defective products or services, personal injury, or other nonwaivable statutory rights.

No limitation in this section overrides a written warranty or mandatory consumer protection requirement.

18. Privacy and Personal Information

Our Privacy Policy explains how personal information may be collected, used, shared, and protected.

Certain information may be provided to delivery partners or qualified service providers when reasonably necessary to fulfill an authorized order or service request.

Please review our published Privacy Policy for additional information and available privacy rights.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes in services, business operations, or legal requirements.

Updated Terms will be published on our website with a revised date.

Changes will apply prospectively and will not remove rights already established under accepted orders, signed agreements, or applicable law.

20. Governing Law

These Terms are generally governed by the applicable laws of California and the United States.

Any mandatory consumer protection rules, jurisdiction requirements, statutory cancellation rights, or other nonwaivable legal protections take priority over conflicting website provisions.